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Current version of the system

1. What should the complaint form look like?

Stick the faulty item onto the exchange card that is supplied with the film or onto a printed pattern. Attach a QR code to the compaint form, which is a component of our prodct – this allows us to easily identify the genuineness of the film. 

A4 printable complaint spacer pattern:

Scan the QR code to download pattern

4. Waiting time for considering complaints

The waiting time for considering a complaint from the receipt of goods is 14 working days.

Template of a properly made complaint